Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. However, we confidently stand behind our products and will promptly exchange or refund your purchase within the first 30 days if you are not 100% satisfied.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Gift cards are final purchase and not able to be exchanged or returned.
To complete your return, we require a receipt or proof of purchase.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Subscriptions - If you have signed up for a monthly reoccurring subscription of any of our products, you received a discount for doing so. Your card will automatically, without a reminder email, be charged for your subscription each month on the same day of each month upon which you originally subscribed to that product(s). All subscription pause or cancellation requests should be sent to email@example.com or you are able to cancel/manage subscriptions in your account when signed in.
To return your product, you should mail your product to: 747 w Pinnacle Peak Rd #101 Phoenix, Arizona US 85027
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.